Data protection provisions
This privacy policy informs the customer how Multi Concept India a subsidiary of Multi-Concept Group AG (hereinafter Multi-Concept Group AG) handles the collection, use, disclosure, storage and protection of the customer’s personal data. This privacy policy applies to the website multi-concept.ch.
By using the website, the customer accepts this privacy policy and agrees to the collection, storage, processing, use, disclosure and protection of their personal data. The customer can revoke his consent at any time with effect for the future.
If the customer does not provide Multi Concept India a subsidiary of Multi-Concept Group AG with the necessary data, it is possible that the customer will not be able to use the full range of the website.
1. RESPONSIBILITY
Multi Concept India a subsidiary of Multi-Concept Group AG collects and processes the customer’s data as the responsible body. The data protection officer of Multi Concept India a subsidiary of Multi-Concept Group AG is Roland Gauch. For questions, suggestions or criticism regarding data protection at Multi Concept India a subsidiary of Multi-Concept Group AG or to assert his rights, the customer can contact the following office:
Multi-Concept Group AG
Steinbislin 19
6431 Schwyz
Telephone: +41 41 811 05 06
E-mail: info@multi-concept.ch
Multi-Concept India
H. No. 348,
Ground Floor Paliwalo ki Gali,
Chaura Rasta Jaipur RJ 302003 IN
2. PERSONAL DATA
“Personal data” means information that can be assigned to a specific person or used to identify that person, regardless of whether this assignment or identification is made directly on the basis of this data or on the basis of this data and other additional information to which Multi Concept India a subsidiary of Multi-Concept Group AG has access.
3. SCOPE OF THE COLLECTION AND PURPOSE OF THE PROCESSING OF PERSONAL DATA
The collection and processing of personal data helps Multi Concept India a subsidiary of Multi-Concept Group AG to improve and optimize its website.
a. WHEN VISITING multi-concept.ch
When the customer visits the website, the following general technical visit information is collected in so-called log files:
– IP address of the device used from which the visit is made
– Details of the browser type
– Details of the Internet service provider
– Details of the operating system used
– Reference/exit pages
– Time and duration of the visit
– Information on interaction between pages (e.g. scrolling, clicking, mouse-overs)
– Location data (especially when using mobile devices)
On most mobile devices, the use of location services can be controlled or deactivated in the settings menu of the mobile device.
b. REQUEST FOR QUOTATION / BUSINESS CIRCLE REGISTRATION / INFORMATION REQUEST
The customer can send a request for quotation to Multi-Concept Group AG via the web form, register for the Business Circle or request further information from Multi Concept India a subsidiary of Multi-Concept Group AG. The following data must be provided:
– First and last name
– Company name
– Telephone number
– e-mail address
– password
c. USE OF ANALYSIS TOOLS
Multi Concept India a subsidiary of Multi-Concept Group AG uses analysis tools on its website to collect data on the customer’s interaction with the website, on links that the customer clicks on and on other actions that the customer uses as part of Multi Concept India a subsidiary of Multi-Concept Group AG’s services. Further information on the use of the aforementioned technology by Multi Concept India a subsidiary of Multi-Concept Group AG and how it is used can be found in section 7 of this privacy policy.
d. NEWSLETTER
The customer can register for a newsletter from Multi Concept India a subsidiary of Multi-Concept Group AG. To do so, he must provide his e-mail address. The newsletter can be canceled at any time, corresponding information can be found in the newsletter itself. If the customer unsubscribes from the newsletter, the associated e-mail address will also be deleted.
e. CONSENT
By providing mandatory and any other voluntary data, the customer consents to their collection, processing, use and disclosure for the purposes described in this privacy policy.
4. DISCLOSURE OF DATA TO THIRD PARTIES
Data is passed on to third parties insofar as this is necessary for the execution of the contract. Multi Concept India a subsidiary of Multi-Concept Group AG does not trade or sell customer data.
We only pass on the information we receive to third parties to the extent described below:
– Protection of Multi Concept India a subsidiary of Multi-Concept Group AG and third parties: Multi Concept India a subsidiary of Multi-Concept Group AG discloses customer accounts and personal data about customers if it is legally obliged to do so or if such disclosure is necessary to enforce the General Terms and Conditions of Multi Concept India a subsidiary of Multi-Concept Group AG or other agreements or to protect its rights and the rights of its customers and those of third parties. This includes an exchange of data with companies that specialize in the prevention and minimization of misuse and credit card fraud. This personal data is also only used in the aforementioned contexts and may not be used for other purposes.
– With the customer’s consent: In all other cases, we will inform the customer if personal information is to be passed on to third parties and give the customer the opportunity to give their consent.
5. DURATION OF THE STORAGE OF PERSONAL DATA AND ITS DELETION
Customer data is deleted as soon as it is no longer required for the fulfillment of the purpose for which it was collected, e.g. within the framework of a contractual relationship. If necessary, the data will only be blocked if deletion is not possible for legal or factual reasons (e.g. retention obligations due to tax law requirements).
If the customer visits the website, the data collected under point 3(a) is automatically deleted after 30 days. The data collected from customers in accordance with section 3 lit. b will remain stored until the customer request has been processed or the customer has unsubscribed from the Business Circle.
6. SECURITY
Multi Concept India a subsidiary of Multi-Concept Group AG protects the data of its customers through technical and organizational security measures in order to minimize risks in connection with their loss, misuse, unauthorized access and unauthorized disclosure and modification. For example, firewalls and data encryption are used for this purpose, as well as authorization controls for data access.
7. ANALYSIS TOOLS
Multi Concept India a subsidiary of Multi-Concept Group AG uses so-called tracking technologies to constantly improve and optimize the website. These include, in particular, Google Analytics and similar programs. The analysis tools provide statistics and graphics that provide information about the use of the website. The data on the use of a website is transmitted to the server used for this purpose. Depending on the provider of a web analysis tool, these servers may be located abroad. For Google Analytics, this data is transmitted including abbreviated IP addresses, which prevents the identification of individual devices. The IP address transmitted by the customer’s browser as part of Google Analytics is not merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or in the context of order data processing.
The customer can prevent Google from collecting the data generated by cookies and relating to his use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
Further information on Google Analytics and data protection can be found at
http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html.
This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Ko-penhagen, Denmark, to collect and store data for marketing and optimization purposes. Pseudonymized user profiles can be created from the data. Randomly selected individual visits (only with anonymized IP addresses) are recorded. This creates a log of mouse movements and clicks with the intention of randomly playing back individual website visits and deriving potential improvements for the website. The data collected with Mouseflow will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately granted consent of the person concerned. If you do not wish to be recorded, you can globally deactivate recording on all websites that use Mouseflow for the browser you are currently using by clicking on the following link: https://mouseflow.com/opt-out
If you are interested in a contract for commissioned data processing, please let us know by sending an email to “datenschutz@mouseflow.com”.
8. RIGHTS OF THE CUSTOMER
a. IN GENERAL
The customer can also request information at any time about which data is stored about him.
He may request the correction, deletion and blocking of his personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship.
He can assert these rights via the address stated in Section 1.
b. NEWSLETTER
The customer can subscribe to or unsubscribe from the newsletter at any time. Each newsletter contains information and settings in this regard. A corresponding message can also be sent to the contact address specified in Section 1.
c. REVOCATION OF CONSENT
The customer can withdraw their consent to the collection, processing, use and disclosure of their personal data in accordance with this privacy policy at any time. However, Multi Concept India a subsidiary of Multi-Concept Group AG may no longer be able to provide the customer with full access to mulit-concpet.ch and the services offered on this website.
9.AMENDMENT OF THIS PRIVACY POLICY
Multi Concept India a subsidiary of Multi-Concept Group AG is entitled to amend this privacy policy at any time. The amended privacy policy will be published on the website and the customer is advised to consult it from time to time in order to keep up to date. Multi Concept India a subsidiary of Multi-Concept Group AG reserves the right to inform the customer by e-mail in the event of significant changes to the privacy policy.
Date: 28.06.2024